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International transfers for FBAA customers

BankVic has partnered with Send, a trusted international payments provider, to help customers move money overseas safely and efficiently.


Our team supports transfers for a wide range of needs including property purchases, relocation and family support. Complete the form and a specialist will get in touch to help you plan your transfer.

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Australia’s highest-rated money transfer and

currency exchange service on Trustpilot*

* 'Currency Exchange Service' and 'Money transfer' categories. Correct as of March 1st 2026

Rated 4.9/5.0

Send, receive and convert funds with confidence

Send

Move funds securely when purchasing international assets with the confidence of a dedicated Australian support team.

Receive

We make receiving funds easier. Receive in all major currencies, with 20 supported in total.

Convert

Convert between 100+ currencies at competitive rates, with guidance from our team when timing and value matter.

How it works

  1. Speak with a specialist

    Outline key details and timing requirements.

  2. Register for a Send account

    Create a free account in under 3 minutes

  3. Lock in your rate

    Receive clear pricing before any transfer is made.

  4. Complete your transfer

    Expect clear, on-time updates at every stage.

SIGN UP TODAY
Send specialist reviewing international transfer details on a tablet

Why FBAA customers choose Send

  • More funds. Less fees.

    No sign-up, maintenance, or subscription fees.

  • Fast transfer times

    Generally received within 48 hours*

  • Competitive rates

    Enjoy competitive rates, often better than traditional banks.

*Timeframes are indicative and may vary based on destination, cut-off times and compliance checks

Your cross-border transfer specialists

A dedicated Australian account manager will guide you every step of the way.

  • Tom R.

    Tom R.

  • Bradon C.

    Bradon C.

  • Phoebe M.

    Phoebe M.

  • Leah E.

    Leah E.

  • image

    Ollie M.

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What our customers are saying

  • M Blake

    Secure and reliable for large transfers

    Professional service, easy to deal with and a better rate than my bank. I did a small amount just to test it out to ensure it was legit and then did a big transfer a few days later, all fine! GBP to Nzd was easy to convert with these guys, def would recommend.

    5.0 Rating Trustpilot

  • Wayne M

    Send made it easy

    Needed to send money to NZ. Much cheaper than my bank, super fast feedback on any questions and good information updates on the transaction process. Will use again!

    5.0 Rating Trustpilot

  • Ian H

    Stress Free

    Bradon from Send payments made transferring funds from New Zealand to Australia a breeze. Locked in exchange rate agreed upon prior to transfer from NZ and in my Australian bank account within 48 hours. Stress free. Thanks Send.

    5.0 Rating Trustpilot

FAQs

Is Send quicker and easier than using my bank?

Send is different from banks in every way. Our platform is easier to use, more responsive, more transparent, and more human. No legacy systems or slow support to make sending money difficult.

Not only are we experts in international payments, we can provide you with competitive exchange rates, quicker transfer times, no Send transaction fees and a dedicated account manager you can call when you need help.

What happens if I need help with my payment?

Every Send customer gets a dedicated account manager to help you with setting up your account, adding recipients, making payments and more. If you don’t yet have a Send account, or haven’t been allocated an account manager, you can get in touch with our team during business hours on the below numbers:



Phone: 1800 982 418 (Toll free within Australia)
International: +61 7 5619 5700
Email: info@sendpayments.com

How long do international transfers take?

Transfers are typically received within 24 - 48 hours*. Some transactions can even be received within the first 24 hours, depending on currency, destination, banking partners, and other factors (such as cut-off times and compliance checks).

*Timeframes are indicative and may vary based on destination, cut-off times and compliance checks

Is it safe to transfer my money with Send?

Our solutions are designed to be safe, secure, and reliable. Send is regulated by ASIC and AUSTRAC, holds an AFSL, and operates in accordance with our AML and CTF obligations under Australian law.

How much does it cost?
Send doesn’t charge sign-up, maintenance or ongoing account fees. We offer competitive exchange rates and work directly with our wealth advisory partners to help more of your money reach your destination.
What information or documents will I need?

The required documentation depends on the countries and currencies involved. Your dedicated account manager will guide you through the information needed to ensure your transfer is processed quickly and efficiently.

Are there minimum or maximum transfer amounts?

Send can help with you transactions of any size. We regularly process all types of transactions, including property settlements and superannuation transfers. Reach out to your dedicated account manager to discuss your specific needs.

Can I do a test transfer first?

Absolutely! Many customers start with a small ‘test’ transfer to confirm account details before moving larger amounts. Your dedicated account manager will help ensure everything is set up correctly to ensure your transfers are processed as intended.